OWCP New Medical Bill Processing System

On April 27, 2020, OWCP will launch its new Workers’ Compensation Medical Bill Process system, (WCMBP).

This begins with transferring all medical bill process services to OWCP’s new bill pay contractor, CNSI.

The new system will allow claimants, survivors and authorized representatives to submit bills for reimbursement, track authorizations, check eligibility, view case status and view bill history.

If you haven’t done so, you will need to register with OWCP Connect to authenticate to the new system. If you aren’t signed up with OWCP connect, you will not have access to the new system.

Here is the OWCP Connect link: https://owcpconnect.dol.gov/owcplogin/

You will be receiving a welcome letter with a Medical Benefits ID card, (MBIC). This card will have a case ID number, which will identify you in the new system and you will need to provide a copy of your ID card to your providers.

Your providers will also be receiving letters explaining how to access the new system and how to register with the new system.

The letters and ID cards are scheduled to be mailed out prior to 04/27/2020

You can go to https://prod.wcmbp.com/outreach for webinars and information pertaining to the transition. This link will be available until April 24, 2020.

Conduent (the current bill pay contractor) will only provide OWCP pharmacy bill processing services and will be utilizing a new web address URL and new mailing address.

The new web address for Conduent will be https://owcprx.dol.gov

OWCP Pharmacy providers should begin using the new PO Box now.

Any submitted pharmacy bills and/or correspondence sent to the old OWCP Central Mailroom PO Box after April 17, 2020 will be returned unprocessed.

OWCP pharmacy-related bills and pharmacy correspondence should now be mailed to:

Department of Labor Pharmacy Bill Processing, DFEC

PO Box 8308

London, KY 40742-8308